Thank you for your interest in our company. The protection of personal data is of great importance to us. Therefore, we would like to inform you in detail about how we process your personal data. The processing of personal data is always carried out in accordance with applicable data protection laws and international standards. This statement explains the type, scope, and purpose of the personal data we collect, use, and process, and it informs data subjects about their rights. We have implemented comprehensive technical and organizational measures to ensure the highest possible level of protection for the personal data processed.
I. Name and Address of the Controller
The entity responsible for data processing is:
ENKU Products PLC
2QHF+5F6, Addis Ababa, Ethiopia
Mobile / WhatsApp: +2519 12882388
Office: +2511 11260068
Email: contact@enkucoffee.com
Website: www.enkucoffee.com
II. General Information on Data Processing
1. Definitions
“Personal data” refers to any information relating to an identified or identifiable natural person.
“Processing” means any operation performed on personal data, such as collection, recording, storage, alteration, retrieval, use, disclosure, or deletion.
“Controller” refers to the person or entity that determines the purposes and means of processing personal data.
“Processor” refers to a person or entity that processes personal data on behalf of the controller.
“Consent” means any freely given, specific, informed, and unambiguous indication by which a person agrees to the processing of their personal data.
2. Scope of Processing
The use of our website is generally possible without providing personal data. We process personal data only when it is necessary to provide a functional website, our content, or our services, or when users have consented to such processing.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
– The individual has given consent.
– The processing is necessary for the performance of a contract.
– The processing is required by law.
– The processing is necessary to protect vital interests.
– The processing is necessary for legitimate business purposes, provided these do not override the individual’s rights.
4. Data Deletion and Storage Duration
Personal data is deleted or blocked once the purpose of storage no longer applies. Data may be stored longer if required by law or necessary for contractual obligations.
III. Use of Our Website and Services
1. Provision of the Website and Log Files
Whenever our website is accessed, certain data is automatically collected by our system:
– Browser type and version
– Operating system
– Internet service provider
– IP address
– Date and time of access
– Websites from which the user’s system accesses our site
– Pages visited on our website
This data is temporarily stored in server log files for system security and optimization purposes. It is not combined with other personal data or used for marketing purposes.
2. Cookies
Our website uses cookies to improve user experience and functionality. Cookies are small text files stored on your device that enable us to recognize your browser. Some cookies are necessary for technical reasons, while others help us analyze website usage.
Users can control cookie settings through their browser, including deleting existing cookies or preventing their installation. However, disabling cookies may limit website functionality.
3. Registration and Contact
Users can contact us via forms or email. The personal data voluntarily provided in such communications is stored solely for processing the request and is not shared with third parties.
4. Applications and Recruitment
If you apply for a position, your data will be processed for recruitment purposes. If employment results, data will be stored as part of the personnel file. If not, data will be deleted unless longer storage is required by law or you consent to it.
5. Social Media Plugins
Our website may include plugins from social networks such as Facebook, Instagram, LinkedIn, Pinterest, Twitter, or YouTube. When you visit a page containing such a plugin, your browser may connect directly to the social network’s servers. These networks may receive information such as your IP address and pages visited. Please review each network’s privacy policy for details.
6. Analytics Tools
We may use analytics services (e.g., Google Analytics or similar) to understand how users interact with our website. These tools may use cookies to collect anonymized or aggregated data. Users can disable tracking through browser settings or add-ons provided by the analytics provider.
7. Payment Services
If you use online payment options such as PayPal, Amazon Pay, or similar services, your personal data (such as name, address, email, payment details) may be shared with the payment provider to process your transaction. Each provider’s privacy policy applies.
8. Orders and Customer Accounts
When you place an order, we collect personal data necessary to process it, including:
– Name and contact details
– Address and payment information
The data is used to fulfill the order, manage communication, and comply with accounting or legal requirements. Data is stored only as long as required for these purposes.
IV. Rights of Data Subjects
You have the following rights regarding your personal data:
1. Right of Access – You can request information about what personal data we hold and how it is processed.
2. Right to Rectification – You can request correction of inaccurate or incomplete data.
3. Right to Erasure – You can request deletion of your data when it is no longer needed or processed unlawfully.
4. Right to Restrict Processing – You can request limited processing under certain conditions.
5. Right to Data Portability – You can request a copy of your data in a structured, machine-readable format.
6. Right to Object – You can object to the processing of your data for legitimate reasons or marketing purposes.
7. Right to Withdraw Consent – You may withdraw your consent to data processing at any time.
8. Right to Lodge a Complaint – You may file a complaint with a relevant data protection authority.
V. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact: contact@enkucoffee.com